This is not our responsibility per se, but a few things if you're new to online surveys.
You will be presented with a number of questions to answer. They should take approximately the amount of time that we've informed you of prior. To be fair to everyone, we have estimated the time to complete the survey, however it is possible that different paths could take a longer or shorter time.
Note: We perform additional analysis post survey completion; if we find significant issues with the survey we will go back to the client to rectify any issues. Always try and complete the survey in one sitting, otherwise your survey timing won't be included in the post survey analysis.
The questions presented are generally quite simple to answer, single or multiple choice, text / number answers etc. Sometimes there is a complex question in which case there are normally additional instructions on how to proceed.
In general you should not be asked for any identifiable information (email address, phone number, DOB, mailing address, facebook name etc). If this information is required we will inform you in the pre survey information page. Let us know if you encounter this.