Please Note: Subject to any variation agreed by the parties in writing, these terms and conditions are the only terms and conditions upon which Octopus Surveys Pty Ltd (“Octopus Group”) is prepared to deal with the Client and they shall govern the contractual relationship between the parties to the entire exclusion of all the other terms and conditions. In the event of any conflict between the terms and conditions set out below and those set out in the Proposal, the terms set out in the Proposal shall take precedence.
In these terms and conditions (except where the context otherwise requires) the following words shall have the following meanings:
Agreement: means, collectively, the terms and conditions set out below and those set out in the Proposal
Client: the client, whose details are set out in the attached Proposal
Fee: the sum to be paid by the client to Octopus Group, as set out in the proposal in consideration of Octopus Group providing the Sample Only. The Fee shall be exclusive of all non-sample third party costs and expenses, Goods and Services Tax and any other taxes, charges, levies, assessments and other fees of any kind imposed by governmental or other authority worldwide for which the Client shall be additionally liable from time to time.
Materials: the reports, tabulations and other documentation created by Octopus Group in the course of providing the Service.
Panellist: a registered panellist of Octopus Group or one of its selected panel partners.
Proposal: the written document prepared by Octopus Group, which outlines the specific details of the Services, which Octopus Group proposes to undertake for the Client subject to these terms and conditions and those set out in the Proposal.
Octopus Group: Octopus Surveys Pty Ltd whose main place of business is at 14 Ryrie St Mosman, NSW 2088.
Sample Only: a Project in which Octopus Group provides respondents and incentives. The Client is responsible for scripting and hosting the survey.
Services: the services to be provided by Octopus Group to the Client and set out in the Proposal and subject to the terms of the Agreement including (as applicable) Sample Only.
Survey Questionnaire: the survey questionnaire to be provided by the Clients to Octopus Group for submission to Panellists.
Written/Writing: includes, without limitation, writing by e-mail
|Time of Cancellation||Fee payable|
|After Written acceptance of the Proposal but before entry links are sent to Octopus Group||Negotiable subject to the amount of work undertaken on project preparation, pre-screening etc|
|Entry links sent and tested by Octopus Group but invites not been sent out||50% of the Project Management plus all third party costs and expenses incurred and/or committed to by Octopus Group|
|Anytime after the project has gone into field.||80% of the Project Management plus all third party costs and expenses incurred and/or committed to by Octopus Group plus a per completed interview charge in line with the final quotation.|